Enterprise 201

Evin Levey

Learn how to use Google Apps for business process automation, and custom work-flow. We’ll introduce the powerful scripting service along with several easy-to-use interfaces including Spreadsheets, Calendar, Sites and the Document List. We’ll also demonstrate interoperability with third party web services and showcase exciting new developments in Google Apps Script.

For all I/O 2010 sessions, please go to http://code.google.com/events/io/2010/sessions.html

Duration : 0:53:16

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Duration : 0:8:11

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Duration : 0:7:45

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ABSTRACT

Presented by Neil Daswani.

Over the past few years, malware spreading primarily by infecting web pages has been a significant emerging trend that has become so significant that the major search engines (including Google, Yahoo, and MSN) and browsers (such as Firefox, Chrome, and IE have been blacklisting infected web pages to protect users. This presentation provides statistics about this trend, and discusses how we can scalably defend websites from the problem via an open-source, security-as-a-service model that enables hosting providers to protect web sites that they host. I’ll also discuss how Dasient’s technology platform provides automated diagnosis, monitoring, and quarantining of web-based malware, and a few ways in which search engines, technology providers like Dasient, and hosting providers can collaborate to control the spread of web-based malware.

Neil Daswani is a co-founder of Dasient, Inc., a new Internet security company backed by some of the most influential investors in Silicon Valley and New York. In the past, Neil has served in a variety of research , development, teaching, and managerial roles at Google, Stanford University, DoCoMo USA Labs, Yodlee, and Bellcore (now Telcordia Technologies). While at Stanford, Neil co-founded the Stanford Center for Professional Development (SCPD) Security Certification Program (http://proed.stanford.edu/?security).

His areas of expertise include security, wireless data technology, and peer-to-peer systems. He has published extensively in these areas, frequently gives talks at industry and academic conferences, and has been granted several U.S. patents.

He received a Ph.D. and a master’s in computer science from Stanford University, and earned a bachelor’s in computer science with honors with distinction from Columbia University.

Neil is also the lead author of Foundations of Security: What Every Programmer Needs To Know (published by Apress; ISBN 1590597842; http://tinyurl.com/33xs6g ). More information about Neil is available at http://www.neildaswani.com.

Duration : 1:0:44

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ABSTRACT

“A revolutionary charity.” — Oprah Winfrey

“This new philanthropy system is turning traditional philanthropy on its head.” — ABC World News Tonight

“I encourage everybody to go on and make donations…let’s make a difference.” — Stephen Colbert

“The results are powerful.” — BusinessWeek

“I think the capacity to expand is infinite.” — Bill Clinton

DonorsChoose.org’s Founder and CTO will introduce the org, and discuss this example of real micro-philanthropy in action through the lens of the site’s transactional data, usage trends, web marketing, user generated content, and underlying technologies.

More about DonorsChoose.org: Founded in 2000 by a young public high school teacher in the Bronx, citizen philanthropists from all 50 states and 10 countries have already funded more than 45,000 public school classroom projects at DonorsChoose.org, channeling over $19 million of resources to students in low-income communities. At DonorsChoose.org, someone giving $10 enjoys the same choice, impact, and vivid feedback that-until now-have been reserved for millionaire benefactors. Recognition of DonorsChoose.org includes the Nonprofit Innovation Award given by Stanford Business School and Amazon.com; the Fast Company Social Capitalist Award; a Global Technology Laureate from the TECH Museum of Innovation; and selection by Ashoka. Major supporters include eBay founder Pierre Omidyar, Yahoo! co-founder David Filo, venture capitalist Vinod Khosla, and Netflix founder Reed Hastings.

Speaker: Charles Best
CEO & Founder of DonorsChoose

Charles Best founded DonorsChoose.org at Wings Academy, a public high school in the Bronx where he was a social studies teacher for five years. He thought up DonorsChoose.org during a lunch conversation with colleagues, and his students volunteered to help start the organization. To entice his fellow teachers to try out the new website, Charles offered them his mother’s famous pear dessert. DonorsChoose.org has been growing since.

Speaker: Oliver Hurst-Hiller
CTO DonorsChoose

Oliver leads the DonorsChoose.org engineering team and is responsible for the technology systems that power DonorsChoose.org’s unique philanthropic marketplace. Prior to joining the team, Oliver worked as a Senior Program Manager at Microsoft where he managed product engineering projects for Microsoft’s new Internet search engine. He also worked with renowned computer scientist Dr. Gary Flake to start Microsoft Live Labs, a new applied research laboratory for Internet technologies. Oliver joined Microsoft when the Windows Tablet PC group acquired EQuill, a venture-backed software start-up that he co-founded and led for three years as CEO. He is a co-inventor of an issued U.S. patent related to web-based document annotation and multiple pending patents for Internet search-related technologies. Oliver graduated from Brown University with a B.A. in Computer Science and spent the first 13 years of his academic career attending New York City public schools.

Duration : 0:57:27

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ABSTRACT

In this session, we’ll review the psychology and system thinking behind game design, and learn how to use game mechanics to create an experience that’s fun, compelling, and addictive on the Web and mobile. We’ll conclude by showcasing some cutting-edge services that incorporate these ideas and show us what future of social and applications will look like.

“It’s one of my absolute favorite discussions on user engagement & how to think about app / web design & user engagement by using strategy from game mechanics.” – Dave McClure (http://500hats.typepad.com/500blogs/2008/03/putting-the-fun.html)

A lot of our services here at Google can benefit from simple ways to make them more engaging by applying lessons from game mechanics.

Amy Jo Kim’s company Shufflebrain builds smart games for social networks, starting with Facebook.

(For an example of how Facebook is using Game design to drive user engagement, see: http://www.insidefacebook.com/2008/12/07/facebook-using-game-design-to-drive-new-user-engagement/)

Speaker: Amy Jo Kim
Amy Jo Kim, CEO of Shufflebrain, is an internationally known expert in online community architecture. She has helped design social games and social architecture for such companies as Electronic Arts, Digital Chocolate, Viacom, eBay and Yahoo! Her book Community Building on the Web was published in 2000, and has been translated into 6 languages.

Duration : 0:56:21

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Duration : 0:39:51

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Can be used for dropshipping business shopping blog affiliates complete, full online video trainning for this web site and with a 14 free trail, no special computer trainning involved all you need to do is switch the computer on and watch michael kinsella work for you and just copy and learn.

Please e-mail info@qtellwebdesign.ie and regeister your interest today

web design web site www.qtellwebdesign.ie

Qtellwholesale Limited is 100% Irish

Duration : 0:8:28

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Qtellwebdesign Logo Web Design, Flash Development & Graphic Design Services
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By appealing to the helpdesk, a user can :

Send a support request to the techsupport using the web interface, e-mail or by phone

Choose the ticket category
Set the urgency level of a ticket
Receive confirmations via the e-mail
Receive replies via the e-mail
Evaluate replies
Close the ticket

The module functions empower your technical support by allowing to :

Receive support requests via the web interface, e-mail, forum, phone or other sources
Classify requests by categories
Assign the responsible person to each category

When creating a new ticket, the responsible person can be assigned automatically depending on category, urgency level
the default responsible person can be assigned.

After the ticked is created, the responsible person receives an e-mail notification
If the responsible person cannot be assigned, the notice is sent to all Techsupport administrators
If a ticket gets modified, the ticket author is notified via the e-mail
If a ticket gets modified by the author, the responsible and/or techsupport administrators of the ticket are notified via the e-mail
Add new ticket states (e.g. New, Open, Resolved etc)
Customize reply ranks (e.g.: Satisfactory, Incomplete etc.)
Customize urgency levels (e.g. high, normal, low etc.)
Configure additional information sources (e.g. e-mail, phone, forum etc.)
Receive support requests using the Mail module
Mark the e-mail messages as spam, thereby teaching the Mail module
Perform actions on tickets (close; open; withdraw the spam mark; mark as possible spam; mark as spam etc.)
Send hidden messages between techsupport team members in the context of a ticket so as not to unveil the service internals to the ticket author.
Leave comments visible to users of the techsupport group only
register new tickets in the Statistics module.

Duration : 0:7:20

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Duration : 0:4:11

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